Speaker 1 (00:00):
<Silence>
Speaker 2 (00:10): We want to include general contractors Baton Rouge.
Hey, welcome back to the K-Cup. This is episode 16, and we’re gonna dive into our five part series on the business of being a Contractor, which is the the framework, the main video that we did last week, talking about the five different aspects of the business of being a contractor. So, here we go. We’re gonna jump in to part one, and this is on lead generation and client acquisition. So there’s some good information here for you. If you’re considering becoming a contractor it’s definitely some stuff that’s gonna help you develop the lead side and and being able to close a client side, which is, of course, everything’s downstream of that, you know, without clients, you have no business. So here we go. Let’s dive in. John welcome back. Glad you’re here. You gonna share some more expertise with us?
Speaker 2 (01:00):
Glad be <laugh>. I bet you are. It’s pretty good that you are here being how this is your podcast, so <laugh> <laugh>, so glad you’re here one of these days. We, we’ll have some other guests on, so you can take a break if you want. <Laugh>. Anyways, let’s dive in. Let’s talk about lead generation for being a contractor. The, the very first point we wanna talk about is the referral system of, of getting leads. They say that you know, past customers are your best salespeople. So how have referrals you know, what part of they played in your business over the years, you know, like from the beginning and then to date as a general contractor Baton Rouge?
Speaker 3 (01:38):
Yeah, I mean, obviously, you know, referrals are huge. I think that, you know, to answer your question, referrals in the beginning of my business, were probably fairly slow. However, you know, the first few jobs that I got were actually off of referrals because that was the only thing I had <laugh>. But you know, I think that referrals are something that as a business grows, as your client list grows, obviously your referrals grow. Yeah, I mean, it kind of goes without, you know, stating, but I think the, the coolest thing about referrals is typically there’s a lot higher chance that you close a, a referral job, you know, a job that comes off a referral Yeah. Has a lot higher opportunity to to close that person reaching out out already has a sense of confidence mm-hmm <affirmative>. In, you know, in your company and you, because Yeah. You’ve come kind of recommended. Yes. so referrals are, are, are a very big part of our business. You know, fortunately I did have some referrals early on because I, I didn’t have anything else. I mean, when I started this company, I didn’t have a resume really for, you know, as far as jobs go, I never actually had worked for a general contractor either. Yeah. So didn’t have a lot going for, for me as far as point to, Hey, this guy can actually be a gc, but
Speaker 2 (02:52):
You weren’t from this area either, if I remember, but now you’re a general contractor Baton Rouge.
Speaker 3 (02:54):
Right. Yeah, no, not well connected in the area. You know, I moved here to go to school or whatever. Yeah. And so, so yeah. But I did actually have a couple of friends that were able, you know, that were willing to take a chance on me, gimme some small work, and kind of led to some other things. You know, once I showed those guys I could do it, they, they referred me to a friend or whatever, and, you know, the first couple of jobs that we got, they, they did start off, you know, with referrals in a sense. But the amount of referral leads that we get now, obviously are, are larger, much larger than they were back then. But yeah, like I say, great, great source of lead. And, and the biggest thing about the referrals is just high close rate.
Speaker 2 (03:30):
Yeah, for sure. Big plus. And like you said, as if you could survive the first few years, you, you have that opportunity to start building up your referral base. And, and we’ve definitely done that. So I guess we’ll just go ahead and jump into to the second point under lead gen, and that is digital marketing. I know that digital marketing is something that you know, you’ve been chipping away at for a while now, and it continues to become a big factor in business. We see that in almost every type of business, but even in the contracting business, which I don’t know that contractors necessarily appreciate just what a role digital marketing plays in their business. Yeah. But it definitely will going forward. So yeah. Tell us about your take on digital marketing you know, what you’ve done in the past and what you’re working on developing and how, how it’s helping the business. Yeah. And let’s not forget general contractors Baton Rouge.
Speaker 3 (04:24):
So it’s had such a big impact on our company. I hate to keep saying on camera that <laugh>, I really didn’t have very much confidence in it. At one point, I thought that like referrals was, was kind of the only way to, to really get construction work. Mm-Hmm <affirmative>. Like, I just, I just didn’t see that you could put an ad out there or, or build a website or do any of that kind of thing. Yeah. And really get a good, you know, get good leads off of it. But man, I was wrong. I really was. Like I say, I hate to keep admitting that out loud, but <laugh> but also I think it’s important just for people to realize that, you know, coming from somebody that was a little skeptical or didn’t really see that it was, you know, beneficial mm-hmm <affirmative>. To say that once we started doing it, and once we started chipping away at it, and to your point, it’s something that we’re still working on. And all general contractors Baton Rouge should work on it as well.
Speaker 3 (05:09):
We’re still trying to build more and more, you know, into that digital marketing scene, if you will mm-hmm <affirmative>. But in the last six or seven years, we’ve seen it really pay off in our business. I mean, we, we’ve got some, you know, really good opportunities actually that we didn’t close. That was, you know, a great opportunity of great learning experience for us. Mm-Hmm <affirmative>. You know, we were able to go in and, and learn some things that probably helped us close the job down the road. Yeah. so, and, and what that looks like probably is just a project that was probably a little too big for us or, or maybe one that we could do easily, but maybe we didn’t have that type of job on our resume. Yeah. But, but you know, they reached out to us through one of these sources Yeah.
Speaker 3 (05:49):
And and we were able to connect and, you know, maybe it was an interview process where we didn’t interview for the job mm-hmm. To tell know how we wanted to do it. And maybe we didn’t get the job, but we learned a little bit about the interview process. Yeah. I would say that we’ve done that quite a, you know, quite a few times. So it’s, it’s given us some good opportunities, just not, not for just landing jobs, but for learning a process and Yeah. And learning what to do next time when that job comes up. Yeah. but more importantly, we have closed a lot of jobs and, and not just small jobs. I mean, millions of dollars worth of work through our digital marketing campaign. So yeah. Huge. I think it’s very important. I think it’s very relevant. Yeah. In in, in today’s, you know, today’s world.
Speaker 2 (06:33):
Yeah. Great. So anybody watching that’s, that’s, you know, considering going into business, being a contractor, let’s just give ’em a you know, the nickel version of, of a, a playbook for setting up their digital footprint. So how did you start in the digital marketing space? Yeah. So
Speaker 3 (06:50):
I mean, what did you do first? You know, I did, while I didn’t really understand the importance of it, or even know a lot about it, I think that in my mind, I just needed a website just to legitimize the company, just to, yeah. I could tell somebody, Hey, go look at my website. But I was never really driving traffic to it. I was never doing anything to, to hook people’s interests. Yeah. I just had it as kind of a tool in the bag that I could say, Hey, go look at our website. We’ve got a few pictures on there. Yeah. Probably not a very impressive website at the time, but we had it. But I mean, what we’ve done since we really kind of you know, started the whole, I guess, digital marketing campaign is, is really created a very nice website that’s accurate. And also something that we’re driving people to, you know, through different avenues.
Speaker 2 (07:37):
So it’s SEO optimized,
Speaker 3 (07:39):
SEO optimized, we’re using LinkedIn, we’re using, you know, Google ads. We’re using AdRoll, we’re using all these different avenues to push people to our website Yeah. So they can go learn a little bit about what we do, see some of the, you know, the nice projects that we’ve done. Yeah. and, and really kinda understand who we are and, and understand that we’re legit. Yeah. and, and hopefully that leads to confidence to reaching out to us, which we see every week. So Yeah. We know that it’s working. Yeah.
Speaker 2 (08:04):
So so I’ll give you all, if you’re listening, paying attention, I’ll give you the quick nickel version of a, of a playbook to get your digital marketing happening. The reason why I think it’s important for anyone that’s becoming a contractor is because it’s some of the lowest cost marketing that you can have, and it’s very effective. And and if you’re gonna do a lot of the content stuff yourself, it’s even even a lower entry level. But our, basically, we have a three prong approach. We have a website, which with ai, there’s no excuse not to have a website today. There’s AI powered builders out there that’ll build you a website, SEO optimize it, and they’ll even write you SEO optimized blog posts weekly and post them on your you know, your website with your selected keywords for your market.
Speaker 2 (08:52):
So there’s really no excuse not to have a website. And that can happen at a very, very affordable price. And then what we do, because we’re professionals in a, in the business world, we want to network with other professionals. So we we’re on LinkedIn, we have a presence there. Our, our strategy on LinkedIn has become one long form article a week, and then two or three shorter form posts. We usually cut up our long videos from the podcast that we’re producing and post those throughout the week. And and then do like a, a drop alert type video letting people know that we’re getting ready to drop another podcast. And then the podcast that we’re doing today it’s a YouTube podcast you know, as the foundational aspect of it for social media’s sake, but it’s also syndicated now.
Speaker 2 (09:46):
It’s on Apple Podcast, it’s on Buzz Sprout, it’s on Spotify and, and about a dozen other podcast channels. So, so you can literally do a YouTube podcast, a LinkedIn profile for your business, and a a website and all at really low entry cost, really more sweat equity than anything for the three of ’em. And get those things working for you and start getting your, your business out there. In the digital world, they say that 70% of people’s interaction, first interaction with any business now happens on their handheld device. So if you don’t think it’s important, you need to think again. You definitely want to have it out there. And then, of course, have that stuff optimized for a handheld device. If you do a website the website builder will optimize it for mobile, which you definitely want to do, so that if they pull you up, they can make sense of what your website is. They can see you’re a general contractor Baton Rouge.
Speaker 2 (10:43):
So anyways, that’s your, that’s your game plan for a digital marketing plan to get your business off the ground. So we’re doing that. We’re, we’re investing more time and more effort into that as the months and, and years go by and we’re, we see, definitely see some returns for it already, just really in the early stages of it. So it’s great. Well, let’s talk about the professional networking aspect now of lead gen and client acquisition. Tell us what your take is on, on making the efforts in this area for getting leads. Yeah,
Speaker 3 (11:20):
I mean, I think that know, professional networking is important. I think it’s kind of a long term deal. You know, it takes, takes a fair amount of it Yeah. To really again, to see some results. Yeah. You, you have to find the right areas to network. I mean, there’s lots of opportunity to network but you gotta make sure that you’re going to something that’s beneficial, you know, for your company and the type of work that you’re looking to do. You know, I know early on professional networking something that I kind of dabble in just a little bit. Honestly, I was very uncomfortable there. I, you know, you alluded to the fact I’m not from the area. I didn’t know a lot of people being a young contractor, I didn’t have a big resume. I didn’t feel like I had a lot to offer.
Speaker 3 (12:03):
Yeah. so networking and, and that professional networking was really kind of odd for me. Started off doing it and then kind of got out of it. And it’s something that we’ve kind of made an effort to start doing the last couple years. And, you know, I’d say this year, the last year and a half, we really kind of started to try to pick out, you know, what, what are the networking events that are important for us? And which ones are we kind of just being social and almost wasting our time. Yeah. and I mean, I think that that’s something that we’re still trying to identify. I think that it’s, I do think that it’s huge because I think that you can, you can go there and, you know, you can turn some of those people into referral source sources once mm-hmm <affirmative>. Once you’ve built a little rapport, maybe you’ve networked a couple events. Yeah. so I do think it’s very important. I do think it’s, it’s still a very key way to, to do things, even though it feels a little bit old school. But I think that the more importantly just picking the right events and, and the right networking, you know, areas is, is probably the most important.
Speaker 2 (13:03):
Yeah. I think that’s a good point. Yeah.
Speaker 3 (13:05):
So something that we’d still do and, and we we’re, we, we still wanna do more of it. I mean, it’s, yeah. But we, we just wanna make sure that we’re doing it in the right venues in the right, you know, the right areas, I guess. Yeah. Especially as a general contractor Baton Rouge.
Speaker 2 (13:20):
Yeah. Like you, you alluded to the fact that you, you want to make sure it’s the right, right. Events or the right you know, I guess targets that you’re going after because you can waste a lot of time just going out and rubbing elbows with people that are never gonna give you a job and Right. And you couldn’t if they wanted to, maybe, you know what I mean? Yeah. So you wanna make sure that you’re not spinning your wheels and as a business owner, if you’re a business owner listening, you know how valuable your time is. So you definitely don’t wanna be wasting it at an event where you’re just not gonna get any ROI on it. So.
Speaker 3 (13:51):
Yeah. And I mean, it’s not always about the job too. You know, I mean, I, I actually recently went to an event where I was able to kind of reconnect with some people that, you know, we’ve been needing, you know, their services and that, their kind of thing for a while and, and, and just really had a hard time connecting with the right companies mm-hmm <affirmative>. To, to provide that service in the manner that we needed. But, you know, I connected with these people years ago and we’d actually done some stuff together at pretty, you know, at a pretty high level. And just over time we just kind of separated and, you know, you move in different directions to kinda outta sight outta mind type thing. Sure. I was able to reconnect with those guys through, through you know, through one of these events. And and I can see us connecting again and, and those guys really being an asset to us. So, so even that kind of stuff is, is important, you
Speaker 2 (14:41):
Know? You bet. You bet.
Speaker 3 (14:43):
Hey guys, John Kelly here, founder, CEO Kelly Construction Group. Like, I just wanted to say, we appreciate you guys tune into the podcast. We try to put some good information out there. Hopefully you guys are enjoying it. We’re gonna continue to do it. You know, please like, and subscribe. Let us know if there’s anything you guys wanna wanna hear about. Feel free to leave some comments. Also wanted to let you guys know we’re putting together a, you know, mastermind class or a workshop on commercial development. We’re looking to have a few speakers in the area. We’re gonna have a, you know, somebody from a financial institution, architects engineer. We’ll be there speaking as well. You know, we will end that with a question and answer session, give you guys an opportunity to ask some questions to all the professionals that, you know, tick, take part in it. So we’re gonna leave a link in the in the, in the description of the show that you guys can, you know, fill out just to gauge some interest. We’re not gonna reach out to you, we’re not gonna bug you. We just simply wanna know, you know, what the interest level is. And we would love to have you guys attend. So look for that link, fill it out. And again, we appreciate you guys tuning into the podcast, and hopefully you’ll keep doing. So. Have a great day, guys.
Speaker 2 (15:58):
All right. Good. Well, let’s go ahead and, and move on to our next phase. And that is we’ve, we’ve developed our leads. Now we’ve, we’ve got these potential clients, and now we want to, you know, bring this client in for their first consult or their first coaching. We wanna try to cultivate this lead into a real legit client. So how does that unfold and and what’s your process for that?
Speaker 3 (16:22):
Yeah, I mean, I think the biggest part of it is having a process, you know, have a process that you use with all your clients. Yeah. So that it’s, it’s dialed in. You feel like a well oiled machine when the company comes, when a a client comes in, you don’t feel clumsy. You don’t feel like you’re trying to figure it out for the first time. Exactly.
Speaker 3 (16:42):
And then, and then something that’s kind of repeatable, something that, you know, if we have a process, you could do it if I’m not here or, you know, our estimator could do it or whatever. Yeah. Have a process that’s dialed in that feels professional, and it don’t feel like it’s the first time you ever met with a client. I think that goes a long way for sure. You know, from there, you know, just having, once you have a process, it’s just making sure that you are qualifying those leads just to make sure, you know, we’re not gonna waste a bunch of time. We, we have a, we have a little script here that we use and a few questions that we ask to try to understand you know, is this a good lead?
Speaker 2 (17:21):
You’re talking about phone calls leads, like when they phone in? Yes. Yeah. Gotcha.
Speaker 3 (17:24):
Well, mostly, you know, even a referral lead if it’s coming across an email or something like that. Gotcha. Then we’ll have an outgoing script where we kinda reach out to them and ask a few questions and understand how important it’s, but the big biggest thing is just qualifying that lead to make sure that if we are going to take the time to put ’em through this process, then it’s actually legit, and then we could actually, you know, make something happen off of it. Yeah. so I mean, I think that, that, that’s huge.
Speaker 2 (17:48):
I gotcha. So in this process when you’re first initially meeting this client, what is it that you’re trying to figure out about, you know, what, what they’re looking to you for? What is that whole Yeah,
Speaker 3 (18:03):
So we usually situation, I mean, we usually wanna understand, you know, why it’s important to ’em. That helps us, you know, start to build some rapport, start to offer some suggestions. We wanna understand, you know, do they have a budget? What does that look like? Yes. we wanna understand what the space is used for. Yeah. Just really just kind of hear their dream, hear you know, what the space is used for, why they need it. Just really understand why this is important to ’em. And, and, you know, once we can do that, we, we kind of get on the same page and, and then we can start moving forward with the things that we do.
Speaker 2 (18:39):
Yeah. So as far as like making a site visit with, when would that become a thing? Like in this, in this initial process? Yeah. So
Speaker 3 (18:49):
Af after we’ve had the client come out, they brought us, you know, hand sketches or pictures of what they want to do or whatever. We’ve gotten on the same page. I think that we probably usually try to throw some kind of budget out there early on because, you know, I think a lot of times that can be a little bit of a sticker shock. Yeah. So we wanna make sure that, that it’s a reality that, you know, you can do this. Yeah. But, but once we, once we kind of have a budget out there, and once we feel, you know, we kind of get the warm fuzzy about them, they’re getting the warm fuzzy about us, then we would, we would go ahead and say, okay, you know, if it’s a new build, we wanna, we wanna go out and make a site visit. Yeah.
Speaker 3 (19:26):
If it’s a renovation, let’s go look at your existing space and see what it looks like. Yeah. and that’s important, that’s important. More important to legitimize that kind of budget that we’ve already put out there that was very much high level back of the napkin type budget. Yeah. But, you know, if it’s a new build, we’re looking at things like, you know, is the zoning correct? Yes. Or is it in a flood zone? Yeah. Are the utilities there? Yeah. That kind of stuff. And then if it’s a renovation, just, you know, one structurally, if if we’re adding or taking away or whatever, is it possible you know, we’re getting the statics of, of what they have there. Yeah. Are we gonna continue this look, or is it gonna be kind of a complete renovation? So we would make all those kind of assessments, you know, yeah. At that, at those initial site visits and that, that would give us key information and moving the project to the next step, which would be, you know, what we would call a, a more firm budget,
Speaker 2 (20:20):
You know? Yeah. So it sounds like to me, like if it’s new construction, you’d wanna, you’d wanna be making a site visit fair fairly early on before you have too much time invested because if, like, you had mentioned something about looking at the surroundings and then, and then thinking about zoning. Could you speak to that just a little bit more?
Speaker 3 (20:38):
Yeah. Well, I mean, just knowing, you know, the looks that they’re going for knowing what the area is. Yeah. You know, that’s gonna, because a lot, lot of times they’ll come to us with, with a few ideas like, man, we’d really like this, but we don’t know, you know, you go to that area and you kinda start to understand, you know, how the project would fit in and Yeah. What the requirement may be. I mean, you know, yeah. There’s some areas where you can’t do what you want. The, the city or whoever really dictates the aesthetics. Yeah. And that’s something that a client, you know, may not know early
Speaker 2 (21:07):
On setbacks or height or Right. Or just design. Even,
Speaker 3 (21:10):
Even just finishes. I mean, I, I’ve been in areas where you can’t do a metal building, you know? Yeah. You have, you might have a, a metal building structure, but you gotta have brick, you gotta have this. Yeah. so all that kind of stuff that could be some little red flags that could pop up, you know, if we’re out here giving ’em a budget on a metal building, and then <laugh>, you get on the job site, or, you know, you get into construction and it’ll be before construction, but you realize, man, you gotta have all these other things,
Speaker 2 (21:36):
Five miles of brick veneer,
Speaker 3 (21:38):
<Laugh>. So you really wanna get that kind of stuff ironed out in the beginning Yeah. And, and pointed out. So that, that’s why it’s important to get out there and kinda see, you know, what you’re working with.
Speaker 2 (21:46):
Awesome. Okay. So it sounds like you know, you, you’ve got a good feel now for this, this potential client. You’ve had some of those difficult conversations with them about, you know, budget, you know, just to kind of test the water and see if they even will talk about budget. ’cause If they won’t discuss budget, there’s really no sense in going forward. And then once you start throwing some of that preliminary numbers out there, you, you see if they black out and fall down, or if they, you know, if they kirk their neck a little bit or you know, what the reaction is to that. And then and then you go out and check out that site and make sure that it’s actually gonna work for what it is that they’re proposing. So all that’s done now. So now you wanna move this into this next phase of really trying to procure this client and, and kind of close the deal. So how does that evolve into this next, this next step?
Speaker 3 (22:41):
Yeah. Well, I think, you know, getting back to budget just for a second, Uhhuh, I mean, I think the hesitancy around budget a lot of times, one, I don’t think they really know Yeah. You know, what things are gonna cost. Yeah. And then if, if they do have a budget, what I find is that after we’ve initially met and, and they’ve began to trust us a little bit, then, then that number becomes more apparent, you know? Yeah. Yeah. so I mean, I
Speaker 2 (23:06):
Think kinda leak it out to you. Yeah.
Speaker 3 (23:07):
So I think that, you know, it is not always that they don’t wanna talk about it. I think that just sometimes there’s, they don’t have confidence in it. And, and then the other time is maybe they are holding just a little close to their heart until Yeah. A little close to their chest until until they kind of trust us.
Speaker 2 (23:22):
You know? Exactly. Yeah. I think so.
Speaker 3 (23:25):
So yeah, so, but I mean, what we, what we do from there is, is, you know, at this point it feels like it’s probably gonna be a project. And I think both parties are kind of feeling like that is we, we just begin to set some, you know, real world expectations. We don’t, we don’t just say, look, you know, we’re gonna do this for you and send, send ’em outta here and just have ’em waiting. Yeah. Like we, we set a timeline, you know? Yeah. Timeline for the budget, a timeline for design, a timeline for, you know, construction. Yeah. We, we basically set the expectation for this project going forward. And, and what that does is that leaves the client, the client leaves here with an understanding of what they can expect. And, you know, if, if that’s not said, and we hadn’t always been good about doing that.
Speaker 3 (24:07):
I mean, this is something that we’ve picked up through the years, but what’s happened is, you know, a client leaves in two or three days, they’re calling back and they wanna know where, where their number is or Yeah. Where their answers to their questions are or whatever. Yeah. And it’s just, we didn’t have realistic time to get that information together, one, because it’s not the only project that we’re working on, but, but two, just getting that information takes some time. Yeah. Yeah. But now, now the client’s already got a little bit of a bad taste in their mouth because it, there was never no expectation set.
Speaker 2 (24:33):
Exactly.
Speaker 3 (24:34):
So what we find is, is once it feels like a go, once it feels like a, a project, let’s set some expectations and let’s stick to those. And, and that typically keeps the client happy and, and, and makes everything go a lot smoother.
Speaker 2 (24:49):
Yeah. I think that people in general follow leaders, you know, they like someone to take the reins and, and, you know, steer the ship or whatever, and they’re coming to you because you’re an expert in the field. So, you know, you wanna make sure that you’re being a leader in that regard. And like what you just described is really, you know, an exercise in leadership. You’re setting the expectations, you’re laying down the parameters for budgeting, permitting, you know, site where all these different things that have to be considered. And that takes all the guesswork out of it for the client. And so we know that, you know, where there’s gray areas or question marks, that’s where frustration can pop up. But when you have those things already addressed, and, and you would definitely be the, the one in the position to do that, since you know what the process is, it just puts the client at ease.
Speaker 2 (25:45):
And then they’re not calling you in two days and saying, Hey, I thought you said you were gonna have a budget for me. What’s going on here? Do I need to call somebody else? Or whatever, you know. So anyways, it just seems like that leadership in at this phase of, of client acquisition is expected and appreciated by the client. And I think it signals to them that you’re a professional and, and you know, they can trust you, like you said. Right? Yeah. Yeah. All right. So this is you know, pretty much step one of our five part series. This is part one, lead acquisition and, and our lead gen and client acquisition. And we pretty much covered all the, the highlights of those. There’s kind of three phases of actually doing that, generating leads, and then once you get those leads, how do you cultivate that lead into what could become a client?
Speaker 2 (26:38):
So there’s definitely steps along the way. And really it’s it’s having a process. And the process is for managing that relationship, right? Really, you have to treat it like a, a new relationship. And you have to ask yourself what, what you want outta this relationship? And then ask yourself what are, what do they expect outta the relationship? And then make sure you’re addressing you know, those perceived wants and stuff. So, and I think that’s where a lot of guys who maybe they might be great at their craft, but not necessarily be great business people. So, but if you’re gonna be in business, you’re gonna have to develop that, you know, that business bone and you, and and develop some of these skills of handling your clients. So, yeah,
Speaker 3 (27:21):
I think another way, you know, one other way that we, you know, build confidence and build trust outside of setting an expectation and, and following through is just being very transparent. You know? I mean, yes. I think throughout our process we’re very transparent about who we’re working with, you know, what subs we’re working with. But, but even when it comes down to the, the estimate and the budget, you know, we just provide a very open book. We’re very transparent. Yeah. I mean, at the end of the day, the honor literally knows how much money we’re making. They know how much money
Speaker 2 (27:50):
Exactly every,
Speaker 3 (27:51):
Every scope of the project costs. So just very transparent approach. And I think that that builds trust quickly, oftentimes.
Speaker 2 (28:01):
Yeah. For good, for sure. Great point. Well, it looks like we are gonna have a the neighbor is <laugh> out there running some sort of equipment. So I guess we gotta move on. Hopefully this episode’s helped you. We’re gonna be back again with part two of this five part series of the business of being a contractor. And we hope you come back and join us for part two. Thanks for being here. And y’all take care.
Speaker 3 (28:29):
Keep cutting grass.
Speaker 2 (28:31):
That’s right.